Emotional Intelligence

Acquire top-rated EI skills.

Earn Certificate of Completion.

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ACCREDITED BY

This course is accredited by the Project Management Institute, Inc. as a PDU Program.

DURATION & CREDITS

Hours: 21
PDUs: 21 Power Skills
Course Identifier: PMAC8203

DELIVERY

Online Instructor-led (21 hours)
Classroom (3 days)

PMAC is a Project Management Institute (PMI) Authorized Training Partner..

Team Building CourseOverview

The course aims to provide you with the comprehensive knowledge and skills necessary to work together more effectively.

It enables you to build bonds and achieve goals collectively.

The overall goal of the course is to explore the essential ingredients and methodologies for building high-performing teams.

This course awards Team Building Training Certificate.

It’s an experiential learning workshop that involves:

  • Role Plays
  • Games and Group Activities
  • Audio and Video Clips
  • Interactive Simulations

At the end of this program, you will be able to:

  • Explain five components of EI and benefits of developing EI for individuals and organizations.
  • Determine ways to build interpersonal skills and enhance relationships by using EI tools.
  • Administer and interpret emotional intelligence assessments.
  • Analyse emotional intelligence assessments and design personalized development.
  • Assess the drive and motivation of others to influence and persuade with success.
  • Identify ways to work with emotions to solve problems increasing their effectiveness in stressful situations and develop resilience.
  • Identify habitual emotional patterns and thought patterns that influence interactions.
  • Determine how you can work with emotional intelligence to improve results and quality.
  • Demonstrate empathy to serve others.
Upcoming Classes
Sat 5th Jul 2025 – Sun 6th Jul 2025

(2 days Weekends, 9:00 to 17:00 IST)

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Sat 16th Aug 2025 – Sun 17th Aug 2025

(2 days Weekends, 9:00 to 17:00 IST)

Register
Sat 20th Sep 2025 – Sun 21th Sep 2025

(2 days Weekends, 9:00 to 17:00 IST)

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    Course Syllabus

    MODULE 1: EMOTIONAL INTELLIGENCE (EI) FUNDAMENTALS
    • Defining Emotional Intelligence
    • EI Components
    • Emotional self-awareness
    • Self-regulation
    • Motivation
    • Empathy
    • Social skills
    • Why Emotional Intelligence matters
    • The impact of EI on performance
    • Benefits of Developing EI for Individuals and Organizations
    MODULE 2: SELF-AWARENESS
    • Identifying Your Emotions
    • Emotional Self-Awareness
    • Accurate Self-Assessment
    • Self-Confidence
    MODULE 3: SELF-MANAGEMENT
    • Self-Control
    • Transparency
    • Adaptability
    • Drive to Achieve
    • Initiative
    • Techniques for Managing Your Emotions
    • Roleplay and Simulation 1
    MODULE 4: SOCIAL AWARENESS
    • Empathy
    • Organizational Awareness
    • Service Orientation
    • Comprehending the Emotional States of Others
    • Significance of Empathy in the Workplace
    • Social Cues and Norms
    • Roleplay and Simulation 2
    MODULE 5: COMMUNICATION AND RELATIONSHIP-BUILDING
    • Acquiring Effective Communication Skills
    • Maintaining Proactive Relationships
    • Managing Conflicts Constructively
    • Influencing and Inspiring Others
    MODULE 6 – LEADERSHIP AND EMOTIONAL INTELLIGENCE
    • Leading with Empathy and Understanding
    • Boosting Team Performance with Emotional Intelligence
    • Managing Organization Change with EI
    MODULE 7: IMPROVING DECISION-MAKING WITH EMOTIONAL INTELLIGENCE
    • Impact of EI on Decision-Making
    • Leveraging EI for Thought Process and Problem-Solving
    • Recognizing Emotional Bias in Decisions
    • Roleplay and Simulation 3
    MODULE 8: EI ASSESSMENT TOOLS
    • The EQ-i 2.0
    • The EQ 360

    Who Should Attend

    This course is suitable for all those professionals who are seeking to enhance their emotional intelligence skills. It is beneficial for:

    • Project Managers
    • Business Professionals
    • Team Leaders
    • Team Members
    • Customer Service Representatives
    • Sales and Marketing Teams
    • Program Managers
    • Portfolio Managers
    • Account Managers
    • Functional Managers
    • PMO Professionals
    • All other professionals who are interested in improving their EI skills

    Training Options

    Online Instructor-led
    • Experience live, interactive learning with The PMAC’s Online Instructor-led Course.
    • Engage directly with expert instructors and peers just like in a classroom session.
    • Enjoy the quality of interaction and engaging delivery.
    Enroll
    Onsite
    • Fulfill your training requirements with The PMAC’s In-house/Onsite Course at your premises.
    • Avail expertise of leading practitioners for professional development of your teams.
    • Request an appointment to tailor delivery to your needs.
    Contact

    Course Reviews

    Why Choose Us

    Renowned experts

    Leading practitioners who bring current best practices and case studies to the sessions.

    Experiential Learning

    Student activities with simulations and roleplays for highly engaging experience.

    Career growth

    Cutting-edge curriculum designed to develop those skills which are in high demand these days.

    Live classes

    Class with a live instructor and other delegates to help you communicate with your trainer and peers.

    FAQs

    Is this course right for me?

    Emotional Intelligence predicts success. It is a set of skills that establish how well we perceive and express ourselves, develop and maintain social relationships, cope with challenges, and use emotional information to foster a productive work environment.

    This course empowers you to drive positive outcomes through Emotional Intelligence principles and EI practices.

    Attending this course enables you to approach wider your job prospects – equipped with Emotional Intelligence competencies demanded by the industries these days.

    Do I gain practical skills?

    Yes, you do gain effective Emotional Intelligence skills which you can apply right away in your workplace for successful outcomes. The course is delivered by the leading practitioners who bring real life examples, current best practices, and case studies to the sessions. This workshop involves multiple student activities, simulations, and hands-on exercises.

    How does my organization benefit from this course?

    Emotional Intelligence drives numerous positive organizational outcomes, including improved leadership effectiveness, enhanced employee engagement, better teamwork, and a stronger organizational culture.

    For organisations, this training ensures that their employees are proficient in Emotional Intelligence skills to improve performance.

    The skills acquired from this course help people excel at their jobs and lets them contribute to their organization’s business growth.

    Can I get some more understanding?

    Yes, for additional information, write to us at info@pmacconsulting.com

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    Disclaimer:

    “PMI”, the PMI logo, “ATP”, “ATP logo”, “the PMI® Authorized Training Partner seal”, “PMP”, “PMI-ACP”, “PMI-RMP,” “PgMP,”“PfMP”, and “CAPM”, “(PMI-CP)”, “PMI-PMOCP”, “PMI-PBA”, “CPMAI”, and “PMBOK” are registered marks of Project Management Institute, Inc.