Complexity Management

The course helps practitioners to recognize complexity and cultivate the flexible mindset needed to cope effectively with change and unpredictability.

Training Options Enquire Now
ACCREDITED BY

This course is accredited by the Project Management Institute, Inc. as a PDU Program.

DURATION & CREDITS

Hours: 8
PDUs: 8.00 Business Acumen
Course Identifier: PMAC3015

DELIVERY

Online Instructor-led (8 hours)
Classroom (1 day)

PMAC is a Project Management Institute (PMI) Authorized Training Partner..

Complexity Management Course Overview

Success in today’s business environment is contingent on making predictions and meeting commitments relative to products, services or results and providing sustainable benefits for customers. Complexity challenges your ability to manage time, cost, scope, and quality and makes it harder to deliver intended business value.

Aligned to the NAVIGATING COMPLEXITY: A PRACTICE GUIDE of the Project Management Institute, Inc., this course is intended to provide practitioners and organizations with practical ways to recognize and navigate complexity.

This course is suitable for program and project managers at all levels of experience, senior management, and organizations.

This course awards 8 Professional Development Units (PDUs).

At the end of this program, you will be able to:

  • Explain organizational considerations for navigating complexity in the projects, programs, portfolios, and other business endeavours
  • Recognize levels of complexity and related causes
  • Demonstrate practical ways to navigate complexity and achieve successful deliveries
Upcoming Classes
Sat 24th May 2025 – Sat 24th May 2025

(1-day Weekends, 9:00 to 17:00 IST)

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Sat 21st Jun 2025 – Sat 21st Jun 2025

(1-day Weekends, 9:00 to 17:00 IST)

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Sat 26th Jul 2025 – Sat 26th Jul 2025

(1-day Weekends, 9:00 to 17:00 IST)

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    Course Syllabus

    Module 1: Introduction
    • What is Complexity?
    • Complexity Theories
    • The VUCA Framework
    Module 2: Complexity Categories
    • Human Behavior
    • System Behavior
    • Ambiguity
    Module 3: Focus Areas
    • Business Environments
    • Scope
    • Communications
    • Stakeholders
    • Risks
    Module 4: Organizational Readiness
    • Leadership
    • Collaboration
    • Performance Metrics
    • Organizational Structures
    • PMO Support and Governance
    • Resource Gap Analysis
    • Senior Management, Practitioner, and Team Competency
    Module 5: Essential Practices
    • Optimize the Organizational Structures
    • Establish Effective Governance
    • Diligently Research the Program or Project Prior to Approval
    • Match the Manager and Key Team Members to the Program or Project
    • Listen to Experts
    • Manage Integration Effectively
    • Focus on Change Management
    • Encourage a Resilient Mindset
    • Pay Attention to Small Signs that May Signify Major Changes
    • Avoid Oversimplification
    • Encourage Reflective Thinking
    • Roleplay: Complexity Skills Profiling
    Module 6: Simulating Complexity Scenarios
    • Complexity Scenario 1: Requirements Changing Frequently
    • Complexity Scenario 2: A program or project is no longer going to deliver what the customer needs
    • Complexity Scenario 3: Several interconnected components and processes and team members do not have the necessary skills
    • Complexity Scenario 4: Old technologies required to complete the deliverables will no longer be available
    • Complexity Scenario 5: Cultural, language, and time zone challenges.
    • Complexity Scenario 6: Numerous stakeholders, disparate teams, multiple organizations, and third-party suppliers with lack of clarity on the management structure and responsibilities.
    Module 7: Action Planning
    • Complexity Scenarios
    • Review Assessment Data
    • Review Standards, Knowledge, and Experience
    • Perform Critical Thinking
    • Build Action Plans
    • Implementing and Managing the Action Plan

    Who Should Attend

    This course is suitable for all those professionals who are seeking to enhance their knowledge and skills in complexity management for successful delivery of business endeavours. It is beneficial for:

    • Project Managers
    • Team Members
    • Program Managers
    • Portfolio Managers
    • Account Managers
    • Functional Managers
    • PMO Professionals
    • Procurement Specialists
    • Functional Managers
    • C-Suite Executives
    • All other stakeholders who are interested in acquiring skills in complexity management

    Training Options

    Online Instructor-led
    • Experience live, interactive learning with The PMAC’s Online Instructor-led Course.
    • Engage directly with expert instructors and peers just like in a classroom session.
    • Enjoy the quality of interaction and engaging delivery.
    Enroll
    Onsite
    • Fulfill your training requirements with The PMAC’s In-house/Onsite Course at your premises.
    • Avail expertise of leading practitioners for professional development of your teams.
    • Request an appointment to tailor delivery to your needs.
    Contact

    Course Reviews

    Why Choose Us

    Renowned experts

    Leading practitioners who bring current best practices and case studies to the sessions.

    Experiential Learning

    Student activities with simulations and roleplays for highly engaging experience.

    Career growth

    Cutting-edge curriculum designed to develop those skills which are in high demand these days.

    Live classes

    Class with a live instructor and other delegates to help you communicate with your trainer and peers.

    FAQs

    Is this course right for me?

    It is incumbent on professionals at all levels to be the catalysts to navigating complexity, recognizing it is unavoidable, and realizing that “business as usual” is no longer acceptable. You can expect more complexity in the years to come. This course is intended to provide practitioners and organizations with practical ways to recognize and navigate complexity. This course is relevant for all professionals at all levels.

    Attending this course enables you to approach wider your job prospects – equipped with essential complexity management competencies demanded by the industries these days. Competencies apply regardless of whether the individual is a portfolio manager, program manager, project manager, or team member.

    Do I gain practical skills?

    Yes, you do gain complexity management skills which you can apply right away to real-world projects, programs, portfolios, and other organizational initiatives for successful outcomes. The course is delivered by the leading practitioners who bring real life examples, current best practices, and case studies to the sessions. This workshop involves multiple student activities, simulations, and hands-on exercises.

    How does my organization benefit from this course?

    To survive and growth, organizations need to adapt to the growing complexity in the business environment today. They need to acquire appropriate complexity management skills at all levels.

    For organisations, this training ensures that their employees are proficient in navigating complexity to accomplish organizational goals.

    The skills acquired from this course help people excel at their jobs and lets them contribute to their organization's business growth.

    Can I get some more understanding?

    Yes, for additional information, write to us at info@pmacconsulting.com

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    Disclaimer:

    “PMI”, the PMI logo, “ATP”, “ATP logo”, “the PMI® Authorized Training Partner seal”, “PMP”, “PMI-ACP”, “PMI-RMP,” “PgMP,”“PfMP”, and “CAPM”, “(PMI-CP)”, “PMI-PMOCP”, “PMI-PBA”, “CPMAI”, and “PMBOK” are registered marks of Project Management Institute, Inc.