Effective Communication Orange Cap

Master Communications.

Earn Orange Cap.

Training Options Enquire Now
ACCREDITED BY

This course is accredited by the Project Management Institute, Inc. as a PDU Program.

DURATION & CREDITS

Hours: 8
PDUs: 8 Business Acumen
Course Identifier: PMAC6101

DELIVERY

Online Instructor-led (8 hours)
Classroom (1 day)

PMAC is a Project Management Institute (PMI) Authorized Training Partner..

Effective Communication Orange Cap Course Overview

The course is designed to equip students with the skills and knowledge necessary to communicate effectively in various professional roles and situations.

In this course, participants will actively explore communication best practices from a variety of perspectives: in-person, virtual, electronic, and via formal project documentation.

This course awards the Orange Cap Certificate in Effective Communication.

It’s an experiential learning workshop that involves:

  • Role Plays
  • Games and Group Activities
  • Audio and Video Clips
  • Interactive Simulations

At the end of this program, you will be able to:

  • Identify fundamentals of effective communication and its impact on professional success
  • Explore your assessment style and ways to communicate with people of other styles
  • Evaluate your style impacts sending and interpreting of emails and messages
  • Define strategies for clear, concise, and impactful verbal and non-verbal communication
  • Analyse communication practices to establish bridge of understanding and relationships
  • Explore listening skills for improved understanding and empathy
  • Demonstrate effective communications and presentations
  • Identify solutions for virtual team work communication challenges
Upcoming Classes
Sat 10th May 2025 – Sat 10th May 2025

(1-day Weekends, 9:00 to 17:00 IST)

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Sat 21st Jun 2025 – Sat 21st Jun 2025

(1-day Weekends, 9:00 to 17:00 IST)

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Sat 19th Jul 2025 – Sat 19th Jul 2025

(1-day Weekends, 9:00 to 17:00 IST)

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    Course Syllabus

    Module 1: Communication Basics
    • Elements of communication
    • Communicating media
    • Understanding audience
    • Communication impacts
    Module 2: Communication Barriers
    • Common Barriers
    • 7 Cs of Effective Communication
    Module 3: Assessment
    • Communication styles and techniques
    • Evaluating you communication style and its impacts
    • Understanding others’ communication styles
    • Increasing your effectiveness with other assessment styles
    Module 4: Interpersonal and Team Communication Skills
    • Communication and global team leadership
    • Managing conflict in a multi-cultural environment
    • Styles and conflict
    Module 5: Email and Instant Messages
    • Preferred communications and assessment styles
    • The email brands we create
    • Assessment styles and email
    • Emotion and email
    • Email guidelines and best practices
    • Instant messages
    Module 6: Listening Skills
    • Active Listening Skills
    • Practice tools
    Module 7: Project Communications and Presentations
    • Communicating to address information needs
    • Communication templates
    • Structuring a presentation
    • Delivering a presentation
    Module 8: Virtual Communication
    • Challenges of virtual teams
    • Considerations before choosing collaboration tools
    • Using tools effectively
    • Virtual team communication best practices

    Who Should Attend

    This course is suitable for all those professionals who are seeking to enhance their communication skills. It is beneficial for:

    • Project Managers
    • Business Professionals
    • Team Leaders
    • Team Members
    • Customer Service Representatives
    • Sales and Marketing Teams
    • Program Managers
    • Portfolio Managers
    • Account Managers
    • Functional Managers
    • PMO Professionals
    • All other professionals who are interested in improving their communication skills

    Training Options

    Online Instructor-led
    • Experience live, interactive learning with The PMAC’s Online Instructor-led Course.
    • Engage directly with expert instructors and peers just like in a classroom session.
    • Enjoy the quality of interaction and engaging delivery.
    Enroll
    Onsite
    • Fulfill your training requirements with The PMAC’s In-house/Onsite Course at your premises.
    • Avail expertise of leading practitioners for professional development of your teams.
    • Request an appointment to tailor delivery to your needs.
    Contact

    Course Reviews

    Why Choose Us

    Renowned experts

    Leading practitioners who bring current best practices and case studies to the sessions.

    Experiential Learning

    Student activities with simulations and roleplays for highly engaging experience.

    Career growth

    Cutting-edge curriculum designed to develop those skills which are in high demand these days.

    Live classes

    Class with a live instructor and other delegates to help you communicate with your trainer and peers.

    FAQs

    Is this course right for me?

    It is incumbent on professionals at all levels and in all functions to be able to communicate effectively, build positive relationships, and achieve results collaboratively. This course empowers you to drive positive outcomes in your organisation through superior communication practices.

    Attending this course enables you to approach wider your job prospects – equipped with effective communication competencies demanded by the industries these days.

    Do I gain practical skills?

    Yes, you do gain effective communication skills which you can apply right away in your workplace for successful outcomes. The course is delivered by the leading practitioners who bring real life examples, current best practices, and case studies to the sessions. This workshop involves multiple student activities, simulations, and hands-on exercises.

    How does my organization benefit from this course?

    The ability to convey ideas, persuade effectively, and listen actively is fundamental to the success of any organization. Effective communication is required across all professional landscapes to build professional relationships and achieve desired outcomes.

    For organisations, this training ensures that their employees are proficient in communication management to accomplish organizational goals.

    The skills acquired from this course help people excel at their jobs and lets them contribute to their organization’s business growth.

    Can I get some more understanding?

    Yes, for additional information, write to us at info@pmacconsulting.com

    Related Programs

    Disclaimer:

    “PMI”, the PMI logo, “ATP”, “ATP logo”, “the PMI® Authorized Training Partner seal”, “PMP”, “PMI-ACP”, “PMI-RMP,” “PgMP,”“PfMP”, and “CAPM”, “(PMI-CP)”, “PMI-PMOCP”, “PMI-PBA”, “CPMAI”, and “PMBOK” are registered marks of Project Management Institute, Inc.